Our culture is based on having a love and appreciation for animals. From the moment you walk in you see our Pet Stylist’s hard at work! We believe in being 100% transparent which is why our groomers don’t hide behind a wall. We don’t hold back in providing the best shampoos and conditioners ranging from scented, medicated, soothing, mud treatments and more. We aim to provide a true spa experience for our clients. We are not just a typical grooming salon. Our passion for animals is what allows us to easily commit the best possible experience! Our team is built by finding like-minded people that share in that passion.
The safety of your beloved pup is our top priority. We promise to provide them a safe and enjoyable grooming experience. Here are some of the many ways we ensure your pup is safe and sound:
Upon arrival your Pet Stylist will introduce themselves and perform a 5 point check in. This consists of checking their skin condition, coat condition, eyes, ears, nails and teeth. We are looking for any health conditions that we need to be aware of as well as anything that may need to be recommended to do during their spa visit. This process allows you and your Pet stylist to discuss any special needs or any recommendations needed for your pet in order to provide the best experience.
It is important to keep us aware of any pre-existing conditions that may affect our ability to provide your pup any of our services, including heart murmurs, seizures, hot spots, skin diseases, etc.
If at any point your pup experiences unsafe levels of distress, we may choose to stop the service for the safety of the pup and the groomer. If your pup’s health condition could prove to be a high risk for the level of service requested, we may choose to refuse to provide the service at no penalty to the pet parent.
We will NEVER recommend a groom or cut that would cause pain or discomfort to your pup. We are confident and comfortable with guiding pet parents in choosing the right pattern and length for their pup’s coat, based on the current condition of the coat.
Our tools are high-quality, well-maintained and regularly sharpened. We will NEVER use dull clippers, dull shears or any unsafe tools on your pup to get the service done. We will NEVER pull, tug or stretch your pup in a way that could cause injury or accidental cuts and burns. We will NEVER take our eyes off of your pup, especially while on the table or in the tub. Your pup is in good hands!
Pet grooming is what we do best and we take pride in achieving EXCELLENCE. We want your pup to look, smell and feel so good that both you and your fur baby are excited to come visit us again. Our goal is to deliver a 5-star service each and every time, and we hope that you will rave about us to family and friends so we can make more pups look and feel their best! Here are some of the ways we ensure our service is second to none:
We do not bathe our own pups in cheap products, and we wouldn’t use cheap products on your pups either. It’s not enough to get a shampoo or conditioner that gets the job done. We want you to see, smell and feel REAL results.
Lorina our founder, is the heart of Nails 2 Tails and sets a very high bar when it comes to the care and grooming of your pet children. As a team we take great pride in our reputation and always strive to be above the rest. With our extensive experience on breed patterns, styles and coat types, we can make any pup look and feel like a superstar.
We LOVE high-quality tools and spend lots of money to own them. We are meticulous in how we decide which shears and/or clippers to use to achieve the results we want for your pup. We do not cut corners or rush any aspect of the bathing and grooming process because we believe that every step is critical to giving your pup the coat they deserve.
Our team was built by finding like-minded people that have a strong passion for animals. We don’t only look for experience when we interview, it is just as important to us to know you are a true dog lover. Every one of our team members has true passion for animals which is why we strive to provide the best experience possible for you and your fur baby.